Why Work With Us?

Why work with Mainstream Electric?

1. Same Day Service!

Don't wait for a repair! We arrive in a van stocked with numerous parts and tools, so pretty much anything can be assessed and fixed right then and there, on-the-spot! Call before 8 a.m., and we will provide Same Day Service … service when YOU need it!

2. On-Time Service!

We respect and value your time! We schedule in 2-hour windows, so you aren't waiting around all day wondering when an electrician will arrive. AND, we call 20 minutes prior to the electrician's arrival, so you'll know exactly when to expect us!

3. Up-front Pricing!

We offer No Surprise Protection! We do an evaluation of the work, and then quote your job up-front and in writing. You will know an exact cost of your job, right down to the penny, before we begin your project. No hidden fees!

4. Expert Electricians!

We can repair, replace, and install anything electric in your home or office. Our technicians are:

• Knowledgeable, experienced, and skilled.
• Licensed by the State of Washington.
• Friendly, helpful, reliable... I don't hire anyone I wouldn't have work inside my own home.
• Neat, clean, and uniformed for safety and security.
• Trained in true customer service... not lip service.

5. 100% Satisfaction Guarantee!

We stand behind our work with our 100% Satisfaction Guarantee! We're not satisfied until the customer is satisfied!

We know that success comes from serving others.

When you call Mainstream Electric, you will talk to a live person who will consider your timeframe and needs and schedule an appointment that is convenient for you. You will know the cost for the work up front, so there is no "wait and worry" as you wonder what the final bill will be - you will know what to expect.

Once at your home or business, our skilled professionals will provide quality service which includes being respectful of your premises and keeping it tidy and free of work hazards.

We know the value of Education and Affiliating with other successful entrepreneurs.

That is why we encourage our team to further their education, and we offer ongoing training for our electricians and office staff. We know training is a constant process that enables us to serve you better.

Mainstream Electric is active in local associations, networking groups, local Chambers of Commerce, and an organization comprised of successful businesses all over the country, just like us. These professional affiliations keep us informed about preserving our most precious asset, our customer.

We know how to listen.

Our customers' satisfaction is how we measure our success. Our goal is to give our customers what they want, when they want it. In order to achieve this goal, we have to listen. We ask for feedback from each customer after a service call, and we are always open to answer concerns and questions.

If a customer calls us with an issue, they receive the highest priority response in our office, and we do whatever is necessary to find a resolution. Listening to our customers gives us the opportunity to deliver exceptional service today and everyday.

We know how to follow-through.

Our word doesn't mean anything unless we back it up with action and that is why we guarantee our work. Period. If we don't do the job right the first time, we will bend over backwards to make sure it is done correctly with the least amount of hassle to you and at no charge.

If you have ANY questions or concerns about any service that has been provided by Mainstream Electric, Inc. we want to know as soon as possible so that we can address the issue. Our number one goal is customer satisfaction.

Getting accustomed to less service for more money?

Let us prove why we are different, and you'll never hire another Electrical Service company besides Mainstream Electric.