Drain Technician

Website Mainstream

Drain Technician Job Details Near Spokane, WA

Mainstream is growing and we are looking for outstanding Drain Technicians to join our team!

Job Summary: 

As a Drain Technician, you will work as part of a dynamic and passionate team to demonstrate technical competency and ensure desired sales metrics. You will diagnose and repair drain issues and lead customers to informed and confident buying decisions.


Essential Functions: 

  • Complete all drain cleaning, jetting, and cable work related to in-home, service calls.
  • Provide camera service for every mainline stoppage within 24 hours of the report.
  • Know how to establish customer rapport to sell the right products and services.
  • Educate and assist customers on the importance of sewer repair and replacement.
  • Help customers select the right maintenance plan and understand warranty information.
  • Explain reasons for blockage and illustrate how you will resolve the issue.
  • Understand your sales criteria and hold yourself accountable for exceeding revenue goals.
  • Show yourself as professional and knowledgeable to win new referrals and repeat business.
  • Work alongside customer service and dispatch to ensure the overall success of the business.
  • Protect drain cleaning and camera equipment and keep a well-inventoried truck.
  • Participate actively in all training exercises, morning meetings, trade shows, and retreats.
  • Train and mentor apprentices to ensure quick, accurate repairs.
  • Be accurate and timely with invoices, time cards, curbside feedback, and options sheets.
  • Adheres to the company’s principles, demonstrating behaviors that support teamwork and a positive work environment.
  • Regular attendance and punctuality are required.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 


Competencies: 

  • Personable and professional with a knack for diffusing messy situations.
  • Highly organized with exceptional follow-through abilities.
  • Strong verbal and written communications.
  • Passionate about MAINSTREAM and loves the brand.
  • High integrity with advanced social skills and ability to make solid connections.
  • Strong desires to be a better technician tomorrow than you are today.
  • Engaging personality that blends well with a fast-paced, goal-driven environment.
  • A competitive individual contributor who also loves to win as a team.
  • Highly motivated, self-starter who’s flexible and has a great attitude on life.
  • Work in a safe manner and maintain compliance with company safety policy and OSHA.
  • Possess and maintains a clean driving record.

Required Education and Experience: 

  • Licensed with knowledge of local plumbing codes and the ability to make on-the job applications.
  • 2 years’ experience required.
  • Valid driver’s license.

If you can achieve the above and you find it fun and challenging – you have just the right amount of experience.

Clients aren’t the only ones happy with Mainstream—our employees are pretty darn impressed, too! Committed to excellence, Mainstream has built a skilled, experienced team that’s client-focused throughout every project phase. Not only are we fun and friendly; we share the same service goals. There are many reasons Mainstream attracts the best people, and these are among the best

  • Our top performers are among the highest-paid technicians in the Northwest. You’ll have unlimited earning potential.
  • The company supplied, take it home at night, new and safe, super-cool company truck.
  • Medical, Dental & Vision Insurance — we pay 100% of your health insurance premiums
  • New technology, including iPhone, iPad & access to integrated software.
  • 401k Plan with a 4% company match.

Sound like a good fit? Let’s talk about how together we can be greater together!

Learn more about us: 

If you want to be part of something bigger than just a job – make this career move and find exactly what you’re looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, apply today!

 

Equal Opportunity Employer.

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