Sales Lead Coordinator

Dispatcher
Idaho
Posted 1 month ago

Choose Smart! Call the Company with Heart!

Looking for an Experienced Sales Lead To Join the Team at Mainstream® in Post Falls, ID

We’re looking for an exceptional Sales Lead Coordinator to help us achieve profitable revenue!

As a Sales Lead Coordinator, you will work as part of a dynamic and passionate team to ensure desired sales metrics. You will match the right technician to every job, helping achieve the company’s financial goals.

Responsibilities

· Evaluate customer calls and assign the best technician to each service appointment.

· Meet daily revenue and sold-hour goals by prioritizing the most urgent and profitable calls.

· Relay accurate information to technicians, ensuing proficient, quality customer experiences.

· Record the results of each service call and create report summaries for senior management.

· Be professional and establish customer rapport, encouraging repeat business.

· Respond to customer requests, resolving issues and promoting the Mainstream brand.

· Participate in training to boost sales and ensure quick, accurate dispatch of incoming orders.

· Update customers throughout the day on the technician’s progress.

Requirements

· Proven track record in customer service.

· Computer competent; good typist and proficient with phone systems.

· Highly organized with exceptional follow-through abilities.

· Strong verbal and written communications.

· Ability to build trust, diffuse conflict and hold others accountable.

· Engaging personality that blends well with a fast-paced, goal-driven environment.

· Competitive individual contributor who also loves to win as a team.

· Highly motivated, flexible and great attitude on life.

Job Type: Full-time

If this sounds like you, apply today to change your life!!

Location: Dispatch in Post Falls, ID

Job Features

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